About C-Starry

CStarry Trading Co., Ltd.

CStarry specializes in sourcing and distributing official merchandise of Chinese stars and idols, supporting overseas group purchases and bundle deals.

We also provide cross-border beauty and lifestyle products, delivering reliable and convenient shopping experiences worldwide.

Committed to professionalism, trust, and innovation, CStarry strives to be a one-stop platform for Chinese pop culture fans, making it easy to connect with their favorite stars.

Milestones

2025 — Company established; handling small-scale group purchase orders, shipping to North America, Europe, and Southeast Asia.
2026 — Officially opened to individual orders, expanding global access to Chinese star merchandise.
Future — Continue expanding global presence, enhancing fan shopping experiences, and becoming the preferred platform for Chinese pop culture products.

Frequently Q&A

1. How can I get discounts?
  • Group-buy discounts are available long-term. simply invite friends to place an order together and enjoy the savings. A tutorial is available here.
  • Other promotions and special offers are released from time to time. You can stay updated by subscribing to our emails or following our social media.
2. Do you accept returns or exchanges?
  • Since we provide a purchasing (proxy) service rather than manufacturing the products ourselves.
  • Therefore, we do not accept returns or exchanges.
3. How much is shipping and how long does delivery take?
  • Shipping fees are automatically calculated based on your destination and order weight.
  • Delivery time depends on the shipping method you choose: Air shipping usually takes 7–15 days | Sea shipping may take longer (1-2 months)

You can check the estimated delivery time at checkout or contact our customer service for more details.

4. How can I track my order?
  • Once your order has been shipped, you will receive an email with a tracking number.
  • You can click the tracking link in the email to check the real-time status of your shipment.
  • If you haven’t received tracking information, please contact us via email or social media.
5. How can I contact customer service?
  • You can reach us via email or social media (X, WhatsApp).
  • For faster responses, you may also add us on WeChat.

Blog Articles

How to Organize a C-Starry Group Purchase to Get Better Price?
Organize your own C-Starry fan group and save! Learn how overseas fans can gather friends, contact C-Starry as the group leader, and enjoy exclusive discounts and reduced shipping on C-drama celebrity merchandise. Read more...
From Screen to Reality: The Cultural Significance of C-Drama Character Merchandise
C-drama character merchandise lets fans bring their favorite stories to life. Explore the cultural significance of collectibles, from traditional aesthetics to community connections, and discover how fandom extends beyond the screen. Read more...

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